Java Issues

Troubleshooting steps for the known issues with Java

How to Uninstall Java
If there is a problem with the current installation of Java or if you would like to upgrade to the current version of Java, you may find it necessary to uni...
Fri, 19 Jun, 2015 at 1:58 PM
How to clear your Java cache (Windows Computer)
Clearing the Java cache will force your system to load the latest version of the streamer and can fix a wide range of known issues. To clear your Ja...
Fri, 19 Jun, 2015 at 2:00 PM
How to clear your Java cache (Apple Computer)
Clearing the Java cache will result in Java loading the latest version of the streamer. It also fixes a wide range of known issues. To clear your...
Fri, 19 Jun, 2015 at 1:59 PM
How to verify which version of Java you are using
We recommend the latest version of Java to run the Live Streamer Desktop Applications. The ensures that the Live Streamer Desktop Application is running opt...
Thu, 11 Jun, 2015 at 12:32 PM
How to Add Java Security Exceptions
The Exception Site List feature within the Java Control Panel allows the Live Streamer Desktop Application to load if it is being blocked by Java's defa...
Tue, 16 Jun, 2015 at 11:54 AM
"This Plug-in Is Not Supported" Error on Google Chrome
Google has disabled support for the Java plug-in that allows the streamer to run. The plug-in is disabled in Chrome Version 42, and later. This erro...
Tue, 8 Sep, 2015 at 6:58 AM
'Security Exception' Error When Launching the Streamer Application
When you attempt to open the Live Streamer Desktop Application and experience an error, it may be due to a connection issue. This error can be fixed by c...
Fri, 12 Jun, 2015 at 12:54 PM
Update Your Version of Java
  We recommend the latest version of Java to run the Live Streamer Desktop Applications. The ensures that the Live Streamer Desktop Application is ru...
Thu, 11 Jun, 2015 at 12:37 PM
How to enable Java in your web browser
The Live Streamer Desktop Application requires that Java is enabled to run. If Java is disabled, your web browser will display a grey box similar to the...
Fri, 19 Jun, 2015 at 2:01 PM
Trouble Logging into our Website
Trouble logging in online may be a sign of a few problems: Forgot your Password or Username: If you have forgotten your password or usern...
Wed, 22 Jul, 2015 at 2:20 PM