Technical Assistance

Remote Support
Here are some instructions that may help you use the free join.me remote access software. 1) In the top website address bar (not the search engine) type ...
Thu, 19 Nov, 2015 at 1:22 PM
Running the Desktop Application on Linux
The Live Desktop Streamer Application can be run on computers that run Linux operating system. While the Live Desktop Streamer Application is not fully supp...
Tue, 28 Jul, 2015 at 11:42 AM
How to Generate a Screenshot
To take a screenshot showing a specific message or situation you can follow the steps below: Press the Print Screen button on your keyboard....
Fri, 21 Aug, 2015 at 8:30 AM
Clearing your browser Cache (Windows)
 Occasionally it is necessary to clear your browser's cache. Occasionally the cache can cause issues displaying web content properly. Please follow the ...
Tue, 20 Oct, 2015 at 10:12 AM
Clearing your browser Cache (Apple Computer)
Occasionally it is necessary to clear your browser's cache. Occasionally the cache can cause issues displaying web content properly. Please follow t...
Tue, 20 Oct, 2015 at 11:00 AM
Screenshot Tool
 In some situations we may ask you to submit a screenshot so that we may better assist with any issues you may be reporting. We have a custom tool set up to...
Tue, 12 Jan, 2016 at 11:26 AM
Accessing Remote Support (Apple Computer)
The support representative may ask you to download remote access software to resolve the issue you are experiencing. Please follow the instructions below. ...
Wed, 2 Mar, 2016 at 2:29 PM