Your country settings determine the format that stock symbols are entered into the Live Desktop Streamer Application.
Five locales can be set: the United States, TSX/TSXV Regional, Canadian Consolidated, BATS, and Great Britain (UK) locales.
If you are not in the selected region, you will have to denote the region that the stock symbol is part of when you enter a stock symbol. This information allows the streamer to locate the correct symbol on its associated exchange.
To change your country settings, please login to the Live Streamer Desktop Application and follow the steps below:
1. Click on the 'File' menu, and select 'Preferences'.
2. The 'Preferences' settings box will appear.
The 'Locale Preference' will be listed underneath the header "Country Settings".
4. Click on the drop-down box to the right of "Locale Preference".
5. Choose your desired locale. Next, exit the 'Preferences' window and save your selection by pressing the 'Close' button.
*Please note that your previously entered symbols will continue to be associated with the same regional exchange as before you changed the country settings.