Trouble logging in online may be a sign of a few problems:
Forgot your Password or Username:
If you have forgotten your password or username, you may request a new password or retrieve your new username by clicking on the "User Login" icon. This icon is found on the main website where you usually click to login.
Click on the link under the login area that says "Lost Password/Username". The dialogue box below will appear:
If you have forgotten your password, please enter a username in the prompt and click "Continue". If you have forgotten your username, please click on the link above the continue box. You will be requested to enter the e-mail address associated with your account. A new e-mail asking you to set a new password will then be sent to this e-mail.