Java Issues

Troubleshooting steps for the known issues with Java

Choosing Java 32-bit or 64-bit
Apart from if your computer is running Windows XP, Vista, 7, or 8, your computer will also have a 32-bit or 64-bit version that is installed on your compute...
Thu, 23 Jul, 2015 at 10:02 AM
Direct Connection Configuration
  If you are experiencing connection issues, it may be a sign that Java is not making a direct connection to the internet. This can lead to proble...
Mon, 31 Aug, 2015 at 9:58 AM
Recovering the streamer desktop icon (Windows)
An update to Java can occasionally cause your Java applications to have their icon disappear from your desktop. Please follow the below steps to recover ...
Tue, 3 Nov, 2015 at 2:47 PM
Enabling and Capturing Java Logs (Windows)
 1. Depending on your version of Windows, select 'All Programs,' Or 'All Apps,' from the window start menu. Scroll down to the folder ...
Tue, 7 Feb, 2017 at 12:33 PM
Java 7 download
 For Quotestream 1 you will likely need to use an older version of Java. Attached is the .exe file (jre-7u80-windows-i586-iftw) which can be used to insta...
Tue, 13 Sep, 2016 at 9:48 AM
Enabling and Capturing Java Logs (Mac OS X)
 1. Click the Apple icon in the leftmost corner of your screen and select 'System Prefences.' Within system preferences please click Java. This wi...
Tue, 7 Feb, 2017 at 12:38 PM
Setting Windows File Associations to Open .JNLP Files Properly
Windows 10 Type Control Panel into the Search the Web and Windows field Click on Control Panel Desktop App at the top of the list In ...
Wed, 22 Mar, 2017 at 9:08 AM
Recovering the streamer desktop icon (Java 10 Users)
Please Note that this Article relates to Users accessing Quotestream via the Web Start Installer, the Desktop Installer should not encounter issues creating...
Tue, 17 Jul, 2018 at 10:46 AM
How to Downgrade Java Version (Windows User)
With upcoming changes to Java it may be necessary to revert back to an older version in order to continue using the streamer's Web Start Installer with...
Wed, 19 Sep, 2018 at 8:26 AM